Data processing: database and file management or data structures – Database design – Data structure types
Reexamination Certificate
2005-01-18
2010-02-16
Wong, Don (Department: 2163)
Data processing: database and file management or data structures
Database design
Data structure types
C707S793000, C707S793000, C707S793000
Reexamination Certificate
active
07664736
ABSTRACT:
An apparatus, device, method, computer program product, and system that searches a plurality of end user assistances respectively corresponding to a plurality of items for an end user assistance correlating with a user-selected item. Each end user assistance of the plurality of end user assistances respectively having been obtained in response to the prior presence within a geographic locale of the corresponding item.
REFERENCES:
patent: 5287102 (1994-02-01), McKiel, Jr.
patent: 5388251 (1995-02-01), Makino et al.
patent: 5812977 (1998-09-01), Douglas
patent: 5825355 (1998-10-01), Palmer et al.
patent: 5877757 (1999-03-01), Baldwin et al.
patent: 5887171 (1999-03-01), Tada et al.
patent: 5923325 (1999-07-01), Barber et al.
patent: 5938721 (1999-08-01), Dussell et al.
patent: 5991739 (1999-11-01), Cupps et al.
patent: 6112181 (2000-08-01), Shear et al.
patent: 6230170 (2001-05-01), Zellweger et al.
patent: 6256378 (2001-07-01), Iggulden et al.
patent: 6462660 (2002-10-01), Cannon et al.
patent: 6466899 (2002-10-01), Yano et al.
patent: 6542814 (2003-04-01), Polidi et al.
patent: 6584496 (2003-06-01), Ludtke
patent: 6727830 (2004-04-01), Lui et al.
patent: 6788313 (2004-09-01), Heil
patent: 6799205 (2004-09-01), Ludtke
patent: 6816881 (2004-11-01), Mohindra et al.
patent: 6829668 (2004-12-01), Keskar et al.
patent: 6874037 (2005-03-01), Abram et al.
patent: 6882712 (2005-04-01), Iggulden et al.
patent: 6892936 (2005-05-01), Riggert et al.
patent: 6920612 (2005-07-01), Makinen
patent: 7043691 (2006-05-01), Kwon et al.
patent: 7055737 (2006-06-01), Tobin et al.
patent: 7082365 (2006-07-01), Sheha et al.
patent: 7129927 (2006-10-01), Mattsson
patent: 7212827 (2007-05-01), Vesschl
patent: 7277884 (2007-10-01), Vadai et al.
patent: 2002/0007225 (2002-01-01), Costello et al.
patent: 2002/0023144 (2002-02-01), Linyard et al.
patent: 2002/0032497 (2002-03-01), Jorgenson et al.
patent: 2002/0062280 (2002-05-01), Zachariassen et al.
patent: 2002/0069030 (2002-06-01), Xydis
patent: 2002/0075243 (2002-06-01), Newton
patent: 2002/0105550 (2002-08-01), Biebesheimer et al.
patent: 2002/0152173 (2002-10-01), Rudd
patent: 2002/0164997 (2002-11-01), Parry
patent: 2003/0018742 (2003-01-01), Imago
patent: 2003/0032426 (2003-02-01), Gilbert et al.
patent: 2003/0043178 (2003-03-01), Gusler et al.
patent: 2003/0048288 (2003-03-01), Drif et al.
patent: 2003/0058266 (2003-03-01), Dunlap et al.
patent: 2003/0064805 (2003-04-01), Wells
patent: 2003/0098876 (2003-05-01), Makinen
patent: 2003/0100964 (2003-05-01), Kluge et al.
patent: 2003/0101178 (2003-05-01), Miyata et al.
patent: 2003/0125057 (2003-07-01), Pesola
patent: 2003/0132854 (2003-07-01), Swan et al.
patent: 2003/0191820 (2003-10-01), Ludtke
patent: 2003/0222897 (2003-12-01), Moore et al.
patent: 2003/0227392 (2003-12-01), Ebert et al.
patent: 2004/0034651 (2004-02-01), Gupta et al.
patent: 2004/0088228 (2004-05-01), Mercer et al.
patent: 2004/0088696 (2004-05-01), Kawano et al.
patent: 2004/0090451 (2004-05-01), Lay et al.
patent: 2004/0093102 (2004-05-01), Liiri et al.
patent: 2004/0095480 (2004-05-01), Battles et al.
patent: 2004/0103153 (2004-05-01), Chang et al.
patent: 2004/0107043 (2004-06-01), de Silva
patent: 2004/0107144 (2004-06-01), Short
patent: 2004/0111273 (2004-06-01), Sakagami et al.
patent: 2004/0117634 (2004-06-01), Letterer et al.
patent: 2004/0121764 (2004-06-01), Rivero
patent: 2004/0136574 (2004-07-01), Kozakaya et al.
patent: 2004/0139180 (2004-07-01), White et al.
patent: 2004/0162896 (2004-08-01), Cen et al.
patent: 2004/0179545 (2004-09-01), Erola et al.
patent: 2004/0201867 (2004-10-01), Katano
patent: 2004/0242224 (2004-12-01), Janik et al.
patent: 2005/0055287 (2005-03-01), Schmidtberg et al.
patent: 2005/0060436 (2005-03-01), Kienhoefer
patent: 2005/0076302 (2005-04-01), Okamoto
patent: 2005/0080879 (2005-04-01), Kim et al.
patent: 2005/0154985 (2005-07-01), Burkhart et al.
patent: 2005/0160270 (2005-07-01), Goldberg et al.
patent: 2005/0219223 (2005-10-01), Kotzin et al.
patent: 2005/0228869 (2005-10-01), Imago
patent: 2005/0262062 (2005-11-01), Xia
patent: 2005/0268234 (2005-12-01), Rossi et al.
patent: 2006/0026304 (2006-02-01), Price
patent: 2006/0028428 (2006-02-01), Dai et al.
patent: 2006/0073815 (2006-04-01), Pines et al.
patent: 2006/0076398 (2006-04-01), Jung et al.
patent: 2006/0080188 (2006-04-01), Jung et al.
patent: 2006/0081695 (2006-04-01), Jung et al.
patent: 2006/0086781 (2006-04-01), Jung et al.
patent: 2006/0090132 (2006-04-01), Jung et al.
patent: 2006/0092033 (2006-05-01), Hoff et al.
patent: 2006/0100912 (2006-05-01), Kumar et al.
patent: 2006/0115802 (2006-06-01), Reynolds
patent: 2006/0116979 (2006-06-01), Jung et al.
patent: 2006/0117001 (2006-06-01), Jung et al.
patent: 2006/0157550 (2006-07-01), Jung et al.
patent: 2006/0173816 (2006-08-01), Jung et al.
patent: 2006/0190428 (2006-08-01), Jung et al.
patent: 2006/0206817 (2006-09-01), Jung et al.
patent: 2007/0005233 (2007-01-01), Pinkus et al.
patent: 2007/0027903 (2007-02-01), Evans et al.
patent: 2007/0033414 (2007-02-01), Dunko
patent: 2007/0038529 (2007-02-01), Jung et al.
patent: 2007/0040013 (2007-02-01), Jung et al.
patent: 2007/0064644 (2007-03-01), Dowling et al.
patent: 2003-114897 (2003-04-01), None
U.S. Appl. No. 11/528,480, Jung et al.
U.S. Appl. No. 11/524,025, Jung et al.
U.S. Appl. No. 11/069,893, Jung et al.
U.S. Appl. No. 11/061,387, Jung et al.
U.S. Appl. No. 11/041,861, Jung et al.
U.S. Appl. No. 11/037,828, Jung et al.
U.S. Appl. No. 11/037,827, Jung et al.
Alexander, Keith; Gilliam, Tig; Gramling, Kathy; Grubelic, Chris; Kleinberger, Herb; Leng, Stephen; Moogimane, Dhaval; Sheedy, Chris; “IBM Business Consulting Services—Applying Auto-ID to Reduce Losses Associated with Shrink”; Auto-ID Center Massachusetts Institute of Technology; bearing dates of Nov. 1, 2002, Feb. 1, 2003, Jun. 2002 and Nov. 2002; pp. 1-56; Auto-ID Center IBM-AUTOID-BC-003; located at: http://quintessenz.org/rfid.docs/www.autoidcenter.org/publishedresearch/ibm-autoid-bc-003.pdf; printed on Feb. 3, 2005.
“Capabilities”; Profit Logic; pp. 1-2; located at: http://www.profitlogic.com/capabilities.htm; printed on Feb. 3, 2005.
Emigh, Jacqueline; “IBM Unleashes New RFID Middleware”; eWeek Enterprise News & Reviews— Attention Health Care Technology Experts; bearing dates of Dec. 16, 2004 and 2005; pp. 1-2; located at: http://www.eweek.com/print—article2/0,2533,a=141068,00.asp; printed on Feb. 3, 2005.
“EPC RFID-based Inventory Management Solution Delivers Faster, Better Goods Logistics”; Solution Architects; bearing a date of 2003; pp. 1-15; located at: www.intel.com/business/bss/solutions/blueprints/pdf/30034101.pdf; printed on Jan. 10, 2005.
“Get real time warehouse management with Cadence WMS.” ; Cadre Cadence Warehouse Management System Software; pp. 1; located at: http://www.cadretech.com/warehouse—mgmt.html; printed on Jan. 10, 2005.
“IBM RFID solution for asset tracking and inventory management”; pp. 1-3; located at: http://www-1.ibm.com/industries/wireless/doc/content/solution/1025230104.html; printed on Feb. 3, 2005.
“IBM RFID solution for asset tracking and inventory management”; pp. 1-3; located at: http://www-1.ibm.com/industries/wireless/doc/content/solution/1025230204.html; printed on Feb. 3, 2005.
Kuchinskas, Susan; “IBM in Major RFID Expansion”; Jupiterimages; Sep. 27, 2004; pp. 1-2; located at: http://www.internetnews.com/wireless/print.php/3412991; printed on Feb. 3, 2005.
Kuchinskas, Susan; “IBM Takes on Flood of RFID Data”; Jupiterimages; Jul. 19, 2004; pp. 1-3; located at: http://www.internetnews.com/ent-news/print.php/3382621; printed on Feb. 3, 2005.
“Nordstrom: Inventory Management Transformation”; Accenture.com; bearing a date of 1995-2005; pp. 1-2; located at: http://www.accenture.com/xd/xd.asp?it=enweb&xd=industries%5Cproducts%5Cretail%5Ccase%5Creta—nordstrom.xml; printed on Feb. 3, 2005.
“Solutions”; Profit Logic; pp. 1-2; locate
Jung Edward K. Y.
Levien Royce A.
Malamud Mark A.
Rinaldo, Jr. John D.
Ho Binh V
Searete LLC
Suiter Swantz pc llo
Wong Don
LandOfFree
Obtaining user assistance does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Obtaining user assistance, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Obtaining user assistance will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-4231175