Data processing: database and file management or data structures – Database design – Data structure types
Reexamination Certificate
2001-10-26
2009-11-03
Alam, Shahid A (Department: 2167)
Data processing: database and file management or data structures
Database design
Data structure types
C707S793000, C707S793000, C709S203000, C709S219000
Reexamination Certificate
active
07613717
ABSTRACT:
A method and apparatus receives customer feedback and analyzes words in the customer feedback. The words in the customer feedback are compared to rating data to generate an indication to rate the customer feedback. The rating data associates predefined words with respective values. In one arrangement, the rating data is according to a user-defined data type (UDT) stored in a relational table.
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Reed Michael L.
Wewerka Diane M.
Alam Shahid A
Cowart John D.
Rayyan Susan F
Stover James
Teradata , US Inc.
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