System and method for automated end-user support

Details System and method for automated end-user support System and method for automated end-user support

2001-08-31

2009-11-03

Lo, Weilun (Department: 2179)

Data processing: presentation processing of document, operator i

Operator interface

On-screen workspace or object

C715S810000, C715S764000, C715S846000, C715S792000

Reexamination Certificate

active

07614014

ABSTRACT:
A system and method for displaying content in a browser window associated with an end-user is described. In one implementation, data that includes links is received from a content provider, each of the links is identified and encoded, and the received data along with the links are displayed in the end-user's browser window.

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