Electrical computers and digital processing systems: multicomput – Computer-to-computer session/connection establishing – Network resources access controlling
Reexamination Certificate
2002-02-22
2008-07-15
Caldwell, Andrew (Department: 2142)
Electrical computers and digital processing systems: multicomput
Computer-to-computer session/connection establishing
Network resources access controlling
C709S224000
Reexamination Certificate
active
07401149
ABSTRACT:
Temporary access is provided to enable a service provider to service a customer's system resource such as data processing or communication equipment. A prearranged but dormant user account for the service provider is automatically activated in response to a trigger event such as the opening of a trouble ticket. The account is automatically deactivated upon detecting a closure event associated with the trigger event, such as the closing of the trouble ticket, expiration of a predetermined time interval following detection of the trigger event, or occurrence of a predetermined time. This provides a timely yet secure way for a customer to allow a service provider access to system resources which requires neither a standing open account nor manual opening and closing of a user account for the service provider.
REFERENCES:
patent: 5970149 (1999-10-01), Johnson
patent: 6026500 (2000-02-01), Topff et al.
patent: 6701345 (2004-03-01), Carley et al.
patent: 6988208 (2006-01-01), Hrabik et al.
patent: 7020697 (2006-03-01), Goodman et al.
patent: 2004/0210662 (2004-10-01), Lim et al.
Davis, III Charles Kenneth
McClain Kevin Thomas
Caldwell Andrew
Frink John
International Business Machines - Corporation
Irvin David R.
Schmeiser Olsen & Watts
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