Telephonic communications – Plural exchange network or interconnection – With interexchange network routing
Reexamination Certificate
2007-10-30
2007-10-30
Gauthier, Gerald (Department: 2614)
Telephonic communications
Plural exchange network or interconnection
With interexchange network routing
C370S250000, C455S432100, C709S206000, C714S012000
Reexamination Certificate
active
09764021
ABSTRACT:
A systems and methods described herein may be incorporated into a “service marketplace” system that matches users with potential information or service providers and establishes a real-time communications connection between the user and a selected information provider. In one embodiment, an alternate is selected for the user when the service provider that the user is trying to connect with cannot be reached. In an alternative embodiment, the alternates can be used in conjunction with the service provider that does connect with the user in order to provide a second opinion or possibly deeper background information. In one embodiment, the service providers can either be a live person at the other end of the connection or a recording.
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Gauthier Gerald
Greenberg & Traurig, LLP
UTBK, Inc.
Ward John P.
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