Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition
Patent
1997-01-24
2000-03-07
Hunter, Daniel S.
Telephonic communications
Audio message storage, retrieval, or synthesis
Voice activation or recognition
379 8814, H04M 164
Patent
active
060350172
ABSTRACT:
Recorded telephone messages may be automatically handled as specified by the called party by means of a background speech recognition server for a telephone network, a private branch exchange, or a personal computer telephone manager. The called party initializes the method by storing multiple action records in a computer, each containing a key word and an action description. Incoming telephone messages can then be automatically processed by subjecting the audio record of each message to a speech recognition program to produce a text record. The computer then compares the text record with the key words in the action records. When a match is found, the action specified in the action record bearing the matching key words, is performed. In this manner, recorded telephone messages may be automatically handled and prioritized as specified by the called party.
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Fenton Francis Michael
Pilc Randolph John
Rabiner Lawrence Richard
Hunter Daniel S.
Lucent Technologies - Inc.
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