System and method for logical agent engine

Data processing: artificial intelligence – Knowledge processing system

Reexamination Certificate

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C706S047000

Reexamination Certificate

active

07103585

ABSTRACT:
A method of providing information through an intelligent agent with human appearance. The method comprises: executing a script for providing the intelligent agent to a user; receiving queries directed to the intelligent agent by the user; querying a knowledge base associated with the intelligent agent to determine an appropriate response to the query; should the knowledge base associated with the intelligent agent fail to provide an appropriate response to the query, querying a general knowledge base to determine an appropriate response to the query; and providing the appropriate response to the query to the user via the intelligent agent.

REFERENCES:
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patent: 6233570 (2001-05-01), Horvitz et al.
patent: 6260035 (2001-07-01), Horvitz et al.
patent: 6262730 (2001-07-01), Horvitz et al.
patent: 6400996 (2002-06-01), Hoffberg et al.
patent: 2002/0151992 (2002-10-01), Hoffberg et al.
Intelligent Software Agents on the Internet: an inventory of currently offered functionality in the information society & a prediction of (near-) future developments, Björn Hermans; Tilburg University, Tilburg, The Netherlands, Jul. 9, 1996, pp. 1-88.
Intelligent Software Agent on the Internet, Björn Hermans, First Monday, vol. 2 No. 3 Mar. 3, 1997.

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