System and method for inventory of and access to recorded...

Details System and method for inventory of and access to recorded... System and method for inventory of and access to recorded...

2006-05-02

2006-05-02

Tsang, Fan (Department: 2645)

Telephonic communications

Audio message storage, retrieval, or synthesis

Message management

C379S088220, C700S088000

Reexamination Certificate

active

07039168

ABSTRACT:
A system and method for providing an inventory of and access to recorded announcement data, the method involving collecting switch data from one or more central office switches of a telecommunications network, extracting recorded announcement data from the switch data, storing the recorded announcement data in a database, and providing one or more users with access to the database through a computer network. The one or more central office switches could be non-incorporated switches or incorporated switches, depending on their ability to store switch data. For non-incorporated switches, which do not store a significant amount of information, the switch data is collected by hand from paper or electronic records and is entered into the database. For incorporated switches, which do store a significant amount of information, the switch data is downloaded from the switch as, for example, translation tables.

REFERENCES:
patent: 5832062 (1998-11-01), Drake
patent: 6035018 (2000-03-01), Kaufman
patent: 6215858 (2001-04-01), Bartholomew et al.
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patent: 6411955 (2002-06-01), Eads
patent: 6631181 (2003-10-01), Bates et al.

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