Programmable feature queues

Details Programmable feature queues Programmable feature queues

2005-11-22

2005-11-22

Matar, Ahmad F. (Department: 2642)

Telephonic communications

Special services

C379S211020, C379S215010

Reexamination Certificate

active

06968051

ABSTRACT:
The present invention provides for modification of call features and the priority to initiate these call features on an overall office, group, or subscriber level. In essence, configurable feature queues may be created and associated with any number of subscribers or groups of subscribers in a call processing environment. Preferably, a standard feature queue is provided for an office. The call features and the sequence in which the call features are implemented are modifiable within the standard feature queue for the entire office. Additional feature queues for identified groups of subscribers may be created and modified as desired to provide a unique feature queue for that particular group. Similarly, feature queues may be created and modified for individual subscribers. As such, the present invention provides for customized feature queues on a per-office, per-group, or per-subscriber level.

REFERENCES:
patent: 5329578 (1994-07-01), Brennan et al.
patent: 5436957 (1995-07-01), McConnell
patent: 5636269 (1997-06-01), Eisdorfer
patent: 5661790 (1997-08-01), Hsu

Affiliated with

Also associated with

Rating

Programmable feature queues does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Programmable feature queues, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Programmable feature queues will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-3481444