Communication billing system

Telecommunications – Radiotelephone system – Usage measurement

Reexamination Certificate

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Details

C455S414100, C455S405000, C379S121010, C379S144010

Reexamination Certificate

active

06615034

ABSTRACT:

RELATED APPLICATIONS
Not applicable
FEDERALLY SPONSORED RESEARCH OR DEVELOPMENT
Not applicable
MICROFICHE APPENDIX
Not applicable
BACKGROUND OF THE INVENTION
1. Field of the Invention
The invention relates to communication networks, and specifically, to a communication billing system that provides interrelated processing of wireless service events and wireline service events to produce a customer bill.
2. Description of the Prior Art
The development of advanced communication networks has taken on critical importance with the dramatic rise in consumer demand for additional services. Examples of these services include high quality voice, data, and video communications. These services are provided; over both wireless and wired mediums and may be provided across one or multiple networks. For billing purposes, each service includes an individual communication billing system associated with the service to process service events and generate total charge records that represents a total billing charge for the respective service. The service events are generated by the system providing the individual service and represent an individual usage of the service. The total charge records from each billing system are provided to a total integration system that integrates the total charge records for each service subscribed to by a customer onto a single customer bill.
FIG. 1
illustrates an example of a communication billing system for a customer subscribing to a wireline service and a wireless service. On
FIG. 1
, wireline service events
113
are generated by the wireline system
111
for each individual usage of the wireline service during the course of a billing period. The wireline service events
113
are provided to a wireline billing system
101
by the wireline system
111
. The wireline service events
113
are received in a wireline interface
104
and stored in a wireline processor
103
during the billing period. At the termination of the billing period, the wireline processor
103
totals all of the wireline service events
113
, applies customer discounts, minimum service charges, taxes, and other promotional discounts or charges to generate a total charge record
115
for the wireline.service. The wireline processor
103
provides total wireline charge record
115
to the total integration system
100
.
Substantially concurrently, wireless service events
114
are generated by the wireless system
112
for each individual usage of the wireless service during the course of the billing period. The wireless service events
114
are provided to a wireless billing system
102
by the wireless system
112
. The wireless service events
114
are received in a wireless interface
106
and stored in a wireless processor
105
during the billing period. At the termination of the billing period, the wireless processor
105
totals all of the wireless service events.
114
, applies customer discounts, minimum service charges, taxes, and other promotional discounts or charges to generate a total wireless charge record
116
for the wireless service. The wireless processor
105
provides the total wireless charge record
116
to the total integration system
100
.
The total integration system
100
integrates the total wireline charge record
115
and the total wireless charge record
116
onto a single customer bill
107
. Unfortunately, as new services are provided, additional billing systems are required to process service events generated by the new service. Therefore, a need exists in the art for a billing system that processes service events regardless of the source (wireless or wireline) at the event level to generate total charge records for each service that can be integrated onto the customer bill.
SUMMARY OF THE INVENTION
The present invention advances the art by providing a single communication billing system that provides interrelated processing at the event level of wireless service events and wireline service events to generate total wireless charge records and total wireline charge records for each wireless and wireline service subscribed to by the customer. In the context of the present invention a service event is defined as an individual usage of a communication service, wherein examples of a communication service include but are not limited to, telephone calls, data calls, audio transfers, video transfers, e-mail sessions, voice mail sessions, video mail sessions, web sessions, and/or other similar services provided over a communication network. These services could be provided over a wireless or wired medium and over one or multiple communication networks.
A first advantage of the present communication billing system is that new services are provided without the addition of new billing systems. A second advantage of the present communication billing system is that network size is reduced, as individual billing systems are not required to process service events from different services. A third advantage of the present communication billing system is that the event level processing of service events from multiple services provides for seamless integration of enhanced billing services such as cross-contribution. A fourth advantage of the present communication billing system is that mailing costs are reduced by the integration of charge records from multiple invoices into a single invoice. A fifth advantage of the present communication billing system is that only one account receivable is required for the integrated single invoice. A sixth advantage of the present communication billing system is that the integrated single invoice reduces a customer's administrative costs because only a single payment is required for all services. In the context of this application cross-contribution is the application of unused service minutes as a credit across multiple services.
The communication billing system is comprised of a processing system coupled to an interface system. The processing system is configured to process a plurality of wireless service events from a wireless system together at the event level with a plurality of wireline service events from a wireline system to generate total charge records for a plurality of wireless services and a plurality wireline services. The processing system is also configured to generate a customer bill based on the total charge records for the plurality of wireless services and the plurality of wireline services. The interface system is configured to receive the plurality of wireless service events from the wireless system, receive the plurality of wireline service events from the wireline system, and transmit the customer bill for the processing system.


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patent: 5353331 (1994-10-01), Emery et al.
patent: 5771282 (1998-06-01), Friedes
patent: 5793853 (1998-08-01), Sbisa
patent: 5844972 (1998-12-01), Jagadish et al.
patent: 5905736 (1999-05-01), Ronen et al.
patent: 5991616 (1999-11-01), Mirza et al.
patent: 6064666 (2000-05-01), Willner et al.
patent: 2332337 (1999-06-01), None
patent: WO-95/24094 (1995-09-01), None
Maunder, A.: “Dawn of a New Era in Billing Systems: The Information Age” Annual Review of Communications, National Engineering Consortium, vol. 50, 1997, pp. 1067-1071, Chicago, IL, US.
Thames, Gerald W.: “Syncordia's Billing Service” British Telecommunications Engineering, vol. 11, No. Part 4, Jan. 1993, pp. 241-245, London, Great Britain.

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