Testing and quality assurance of interactive voice response...

Details Testing and quality assurance of interactive voice response... Testing and quality assurance of interactive voice response...

2011-08-30

2011-08-30

Patel, Hemant (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Voice activation or recognition

C370S242000, C370S244000, C379S010010, C379S088010, C379S201010, C704S270000, C704S270100, C709S203000, C709S224000, C709S228000

Reexamination Certificate

active

08009811

ABSTRACT:
A system receives a condition for an interactive voice response (IVR) application, automatically tests the IVR application based on the received condition, and generates a test result based on the automatic testing of the IVR application.

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