Method and apparatus for a voice portal server

Details Method and apparatus for a voice portal server Method and apparatus for a voice portal server

2011-08-30

2011-08-30

Goins, Davetta W (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Message management

C704S270000

Reexamination Certificate

active

08009814

ABSTRACT:
Method, system, and computer program product for building a voice prompt menu for a collection of portlets by acquiring a list of portlets, building a voice menu comprising voice menu items to activate each of the portlets, acquiring a portlet profile containing customization information, and adapting the voice menu using the customization information in the portlet profile. The web portlet may define custom characteristics for consideration by the voice aggregator, for instance, in the positions for its menu items in the hierarchy of the voice portal menu.

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