Telecommunications – Radiotelephone system – Zoned or cellular telephone system
Reexamination Certificate
2011-05-31
2011-05-31
Patel, Ajit (Department: 2617)
Telecommunications
Radiotelephone system
Zoned or cellular telephone system
C455S422100, C455S406000, C455S405000, C455S432300, C370S216000, C370S351000, C370S328000, C370S338000, C379S114010, C379S114020, C379S221020, C379S221010, C379S265020
Reexamination Certificate
active
07953416
ABSTRACT:
A dynamic contact routing system includes establishing a plurality of service provider accounts. The service providers submit bids for a per-contact charge. A contact list is created wherein the service providers are ranked from the highest bidder to the lowest bidder. A contact received from a potential customer is routed to the highest ranked bidder service provider on the contact list. If the contact is not responded to or rejected, the contact is rerouted to the next highest ranked service provider on the contact list. The service provider's account who has received the contact is charged the pre-contact amount by that service provider.
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Gonen Jonathan A.
Gonen Shlomo
Rosen Danny
Kelly Lowry & Kelley LLP
Metro Enterprises, Inc.
Nguyen Khai M
Patel Ajit
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