End-user portal session logging by portlets

Details End-user portal session logging by portlets End-user portal session logging by portlets

2011-03-08

2011-03-08

Vital, Pierre M (Department: 2156)

Data processing: database and file management or data structures

Data integrity

Statistics maintenance

C707S672000

Reexamination Certificate

active

07904430

ABSTRACT:
A portal uses portlets to provide a session to a user. Based on portlet events that occur in the session, portlet log entries are sent from the portlets to a log server. The log server stores log entries comprising the portlet log entries and the portal log entries. A customer service representative in communication with the user is provided a display of an activity of the user in the session based on the log entries from the log server.

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