Coalescence of voice mail systems

Telephonic communications – Audio message storage – retrieval – or synthesis – Message management

Reexamination Certificate

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Details

C379S067100

Reexamination Certificate

active

07945028

ABSTRACT:
A coalescence voice mail service provider enables a user to access all of the user's voice mail systems implemented within the various telecommunications systems the user has accounts with. Using any one of the telecommunications devices of the user, the user accesses voice mail from any one or more of the user's cell phone, home phone, work phone, PDA, home computer and work computer. A voice mail broker communicates with each of these different voice mail systems to collect voice mail messages and send messaging for manipulating such voice mail messages to and from each of the telecommunications systems. Such a system provides the user with a single interface for accessing the user's diverse voice mail systems.

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E. N. Herness et al., “WebSphere Application Server: A foundation for on demand computing,”Systems Journal, vol. 43, No. 2, 2004, pp. 213-370.

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