Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1994-12-30
1997-07-08
Zele, Krista M.
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379 67, 379 79, 379 84, 379207, H04M 164, H04M 342
Patent
active
056469829
ABSTRACT:
A message delivery sequence coordinates the scheduling and delivery of messages. When a user desires to send a message, the user contacts the message delivery system. An automated voice response unit prompts the user for message delivery information, including a delivery time and other delivery options and also prompts the user for the message itself. The message is stored in a message database and an access record corresponding to the message and containing message delivery information is stored in an access database. A delivery time is determined for the message and an event is stored in a scheduling database indicating the delivery time. At the scheduled delivery time, the message delivery system instructs a network control processor to start delivery of the message. The network control processor notifies the automated voice response unit that the message is to be delivered. The network control processor originates a call to the recipient and informs the automated voice response unit when the recipient answers. The automated voice response unit retrieves the message from the message database and initiates delivery of the message to the recipient.
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Feltz Kristi T.
Goodman Todd A.
Hogan Steven J.
Murdock Douglas R.
Rhodes Roy A.
Hong Harry S.
LinkUSA Corporation
Zele Krista M.
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