Telephonic communications – With usage measurement
Patent
1994-08-29
1996-06-18
Chin, Stephen
Telephonic communications
With usage measurement
379112, 379113, 379133, 379134, 379139, H04M 1500
Patent
active
055286763
ABSTRACT:
A method is disclosed for monitoring the activity of a subscriber line to determine the adequacy of the current service and service options. Central to the method is determining the number of missed calls and attempted calls to the line in a given time period. A missed call is defined as a call which is not received due to the line being busy or unattended. The method comprises the steps of: monitoring the subscriber line for activity; determining the number of attempted calls to the line in a period of time; determining the number of missed calls to the line in the period of time; and generating a missed calls percentage which can be presented to the subscriber to show the inadequacy of the current level of subscriber service.
REFERENCES:
patent: 3829618 (1974-08-01), Brandon
patent: 4270024 (1981-05-01), Theis et al.
patent: 4319090 (1982-03-01), Garwood et al.
patent: 4559416 (1985-12-01), Theis et al.
patent: 4656657 (1987-04-01), Hunsicker
patent: 5103475 (1992-04-01), Shuen
patent: 5218632 (1993-06-01), Cool
patent: 5233642 (1993-08-01), Renton
patent: 5241580 (1993-08-01), Babson, III
patent: 5291547 (1994-03-01), Boatwright et al.
Nombela, "Automatic Traffic Data Aquisition Network" 1980, Tables 1 & 2.
Feinsmith Daniel D.
Sussell Michael A.
Chin Stephen
Loomis Paul
LandOfFree
Missed calls accounting and reporting system does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Missed calls accounting and reporting system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Missed calls accounting and reporting system will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-229562