Interactive medication data telephony system

Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation

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379 67, 379201, 364400, H04M 164

Patent

active

057373965

ABSTRACT:
Interactive medication data systems and methods are provided which include an automated system for providing information pursuant to telephonic and electronic requests from callers. The system includes a database containing information for a variety of medications and functions to receive an incoming audio communication relating to a request for information concerning a specific medication. The audio communication contains an identifier which can be mapped to the medication. The software in the system matches the identifier with a portion of the information in the database relating to the medication, and then provides a signal which is representative of this information portion. The signal is then translated to an audio message, or written response for transmitting to the caller. The system of this invention is particularly valuable in providing medication information to patient's that have their prescriptions on an existing pharmacy management database system.

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