Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Health care management
Patent
1990-10-12
1999-06-08
Poinvil, Frantzy
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Health care management
379113, G06F 1760
Patent
active
059111348
ABSTRACT:
A method for planning, scheduling and managing personnel in an environment in which there is a varying workload by time of day and by day of week to be staffed with a team having a variable number of servers. The method begins by organizing the team of servers into a plurality of management units, each management unit having one or more groups of individual servers. One or more tour templates, each describing a bounded work shift having work rules and operating constraints, are then defined. A forecast is then generated of an event load expected to occur during a forecast time period and a number of servers required to service the expected event load during the forecast time period. The method then allocates expected event load among the plurality of management units according to a predetermined number of servers expected to be available at each management unit during the forecast time period. Thereafter, the tour templates are correlated with the forecast to generate a set of tours for each management unit, each tour defining a work schedule for the forecast time period for a theoretical server of the management unit. The individual servers of each management unit are then assigned to to the generated tours for the management unit.
REFERENCES:
patent: 3593008 (1971-07-01), DeWitt
patent: 4510351 (1985-04-01), Costello et al.
patent: 5040123 (1991-08-01), Barber et al.
patent: 5111391 (1992-05-01), Fields et al.
Names Scheduling System, 1989, AT&T.
People Planner Scheduler, 1987, Information Marketing Business, Inc., Cambridge, MA.
InfoWorld, vol. 9, No. 42, Oct. 19, 1987, Software Review Craig Management, "Schedule Maker" p. 71.
PC Week, vol. 4, No. 2, Jan. 12, 1988, DeJean David, "Who Works When: Schedule Program Juggles Work-Shift Variables", pp. 80-81.
InfoWorld, vol. 10, No. 11, Mar. 14, 1988, Price Sally, "Who Works When: Short Looks", p. 48.
PC Magazine, vol. 8, No. 9, May 16, 1989, "Working Hours: $99.95 Staff Scheduler with Smarts Covers Your Tas,", Hunt, Brooks, p.54 JP 03-102, 496 (Nakada, et al) Apr. 26, 1991.
Castonguay Ronald M.
Crockett Gary B.
IEX Corporation
Judson David H.
Poinvil Frantzy
LandOfFree
Method for planning, scheduling and managing personnel does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Method for planning, scheduling and managing personnel, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Method for planning, scheduling and managing personnel will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-1688770