Monitoring of service delivery or product manufacturing

Details Monitoring of service delivery or product manufacturing Monitoring of service delivery or product manufacturing

1996-08-01

1999-01-26

Ruggiero, Joseph

Boots, shoes, and leggings

702 84, 702180, G06F 1900

Patent

active

058644830

ABSTRACT:
A system (10) is provided for monitoring services or products. The system (10) includes an interface (12, 18) which can receive criteria information (14) specifying an unacceptable level for services or products. The interface (12, 18) can also receive services or products information (20) relating to the services or products. A database (16), which is coupled to the interface (12, 18), stores the criteria information (14). A processor (22, 27) is coupled to the database (16) and the interface (12, 18). The processor (22, 27) can identify non-random patterns in a predefined danger zone in order to determine when the services or products are approaching the unacceptable level specified in the criteria information (14), thereby monitoring the services or products.

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Laboratory Automation & Information Management, vol. 31, No. 2, Dec. 1995, pp. 141-148 by Paul et al. entitled "Control Charting Instrumental Analyses".
4th International Sampe Electronics Conference, Albuquerque, US, vol. 4, 12-14 Jun. 1990, Covina, CA, USA, Soc. Adv. Mater & Process Eng, US, pp. 589-599 by Lawson et al. entitled "Monitoring Attribute Data for Low-Defect Products and Processes".
IBM Journal of Research and Development, vol. 31, No. 2, Mar. 1987, pp. 199-205 by Yashchin, E. entitled "Some Aspects of the Theory of Statistical Control Schemes".

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