Telephone answering system

Details Telephone answering system Telephone answering system

1980-05-30

1982-10-19

Brown, Thomas W.

179 18FH, 179 27FH, H04M 350

Patent

active

043552072

ABSTRACT:
The telephone answering system includes a call concentrator capable of coupling a plurality of subscriber telephone lines to a single answering station. The concentrator is coupled to the plurality of subscriber lines and transfers calls to such lines one at a time through a single talk path that is connected to the answering station. In addition, over the same single talk path all identification information and communication between the operator and the concentrator is transmitted. Prior to transferring calls from the subscriber lines to the answering station audible identification information is provided to the operator at the answering station. The operator can selectively choose to receive only the identification signal or the identification signal immediately followed by the call to the subscriber line. If a call to one of the subscriber lines is already coupled to the answering station then additional incoming calls are placed on hold and subsequently transferred one at a time to the answering station. The remote hold device will answer such additional incoming calls with a preprogramed message and then place the call on hold until the line to the answering station is free to receive the next call. Upon command from the operator, the next awaiting call will be coupled through the single talk line to the answering station.

REFERENCES:
patent: 3334191 (1967-08-01), Arseneau et al.
patent: 3335231 (1967-08-01), Gray et al.
"Telesignal Will Put You in the Black!", brochure, The Telesignal System, 1953.
"Intercepting Service for Strowger Automatic Telephone Systems", by H. A. Diezel, The Automatic Electric Technical Journal, vol. 1, No. 4, Apr. 1949, pp. 135-139.
"Telephone Answering Services", by Watson and Weinberg, Bell Laboratories Record, vol. 43, No. 11, Dec. 1965, pp. 447-450.
"The GTD-120 Centralized Attendent Service Digital PABX", by C. J. Garay, GTE Automatic Electric Journal, Jan. 1978, pp. 2-10.

Affiliated with

Also associated with

Rating

Telephone answering system does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Telephone answering system, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Telephone answering system will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-1339610