Automated system and method for call handling

Details Automated system and method for call handling Automated system and method for call handling

1995-10-10

1998-09-08

Matar, Ahmad F.

Telephonic communications

Plural exchange network or interconnection

With interexchange network routing

379142, 379207, 379265, H04M 342

Patent

active

058056882

ABSTRACT:
A system and method for automatically routing telephone calls to a subscriber selected from a group of subscribers having a common calling number. The system and method are directed for use in a local exchange portion of an Advanced Intelligent Network (AIN). A database in electrical communication with the system is operative to store a plurality of user calling numbers and corresponding location data as well as a unique destination number for each of the subscribers and corresponding unique location data. A service control point or adjunct processor in electrical communication with the database processes the call handling request signal to select one of the destination numbers to route the call to. The processing requires determining the user calling number from the call handling request signal, determining the user location data and comparing the user location data to the appropriate subscriber location data to select a corresponding destination number.

REFERENCES:
patent: 5506897 (1996-04-01), Moore et al.
patent: 5588048 (1996-12-01), Neville
Telecommunications Alert Newsletter entitled "AT&T, Domino's Pizza Test Automatic Store Locator Service" Oct. 1991, vol. 9, No. 10.

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