Registers – Systems controlled by data bearing records – Credit or identification card systems
Patent
1987-06-30
1989-02-07
Lev, Robert
Registers
Systems controlled by data bearing records
Credit or identification card systems
379 91, 235383, 235385, 34082535, G06K 500
Patent
active
048033480
ABSTRACT:
A system for automated, attendant-free customer interface for services such as laundry and dry cleaning processing or rental of items such as videotapes enables customers to order services and pick up processed orders using a general purpose, undedicated credit card. A retrieval device upon appropriate command retrieves a customer's processed order and brings it to a customer interface panel door, which opens to enable the customer to pick up his processed order. Included in the customer interface panel are a card reader for reading the customer's credit card, a display for presenting information and instructions to the customer, a menu of services for selection by the customer and a keyboard or other input device to select desired services. A printer is included for printing a receipt and/or a transaction record. The system includes a computer at each remote machine facility outlet for handling functions associated with the credit card reader, instructing the retrieval device to retrieve orders, for operating a display, for handling the customer input device, and for creating a transaction record. The general purpose computer can also provide for networking between the central plant and a larger number of remote automated customer interface facilities, and a telephone, modem and auto dialer preferably are included at each automated facility for computer communication with the central plant.
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Danel Alexander R.
Lohrey David W.
Freiburger Thomas M.
Lev Robert
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