Telephonic communications – Special services – Anonymous party
Patent
1989-12-12
1991-09-03
Brown, Thomas W.
Telephonic communications
Special services
Anonymous party
379216, 379267, H04M 127, H04M 153, H04M 342
Patent
active
050460870
ABSTRACT:
An attendant console includes a memory section, an automatic operation data management section, a signal generation section, and an input/output signal processing section. The memory section stores automatic operation data representing whether call handling sequences are automatically operated. The automatic operation data management section sets the automatic operation data in the memory section in accordance with a keyboard operation performed by a console operator. The signal generation section generates a signal representing an event equivalent to a keyboard operation performed by the console operator in accordance with the automatic operation data read out from the memory section. The input/output signal processing section transmits a signal from the signal generation section and the keyboard to a telephone exchange, and receives a signal from the exchange.
REFERENCES:
patent: 4613730 (1986-09-01), Fechalos et al.
patent: 4763356 (1988-08-01), Day, Jr. et al.
patent: 4788720 (1988-11-01), Brennan et al.
"Intelligent Telephone Sets", H. Strobel, TELECOMMUNICATIONS, Dec. 1980, pp. 59-61.
"An Interactive Touch Phone for Office Automation", R. Hsing et al., IEEE Communications Magazine, vol. 23, No. 2, Feb. 1985, pp. 21-26.
Brown Thomas W.
NEC Corporation
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