Window information apparatus

Details Window information apparatus Window information apparatus

1990-11-06

1992-12-29

Pitts, Harold

Registers

Systems controlled by data bearing records

Credit or identification card systems

235379, 902 22, 364550, G06K 500

Patent

active

051754177

ABSTRACT:
When a reception request is made by a customer, a window information apparatus retrieves information corresponding to the reception request from a window storage unit which stores information on businesses and transactions conducted at windows and informs the customer of a suitable window for the reception request. Also, the window information apparatus assigns a receipt number to a reception request from a reception input device and calculates the expected waiting time at a window corresponding to the reception request. The expected waiting time at the window is updated in response to a termination of processing at the window terminal. The updated expected waiting time is output in response to an inquiry of the customer.

REFERENCES:
patent: Re30773 (1981-10-01), Glaser et al.
patent: 4398257 (1983-08-01), Pacanini et al.
patent: 4670844 (1987-06-01), Lach et al.
patent: 4683536 (1987-06-01), Yamamoto
patent: 4722054 (1988-01-01), Yorozu et al.
patent: 4935608 (1990-06-01), Tanaka
Patent Abstracts of Japan, vol. 7, No. 282 (p. 243) (1427), Sep. 21, 1983 for JP-A-58158760.

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