Weight based upselling

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or...

Reexamination Certificate

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Details

C705S027200, C705S035000, C705S037000, C705S401000

Reexamination Certificate

active

07571105

ABSTRACT:
Weight based upselling, including receiving a purchase request for an item from a customer; determining a weight of the item; identifying, in dependence upon the weight of the item, a shipping weight range and a shipping cost for the item, where the shipping weight range includes a maximum shipping weight; calculating a difference between the weight of the item and the maximum shipping weight in the shipping weight range; selecting an upsell item in dependence upon the difference between the weight of the item and the maximum shipping weight in the shipping weight range; and offering the upsell item to the customer, including offering to ship both the item and the upsell item for only the identified shipping cost.

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Berger, Richard, “Optimizing interaction- Online Cross- Selling and Upselling”, Apr. 2001, Customer Interaction Solutions, 19, 10, 44 (5 pgs).
Miller et al., “The Price of Free S&H”, Oct. 2002, Catalog Age, p. 1, (4 pgs).
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Berger, Richard, “Optimizing interaction: Online Cross- Selling and Upselling”, Apr. 2001, Customer Interaction Solutions, 19, 10, 44 (5 pgs).
Miller et al., “The Price of Free S&H”, Oct. 2002, Catalog Age, p. 1, (4 pgs).

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