Web site monitoring

Details Web site monitoring Web site monitoring

2005-02-01

2005-02-01

Harvey, Jack B. (Department: 2142)

Electrical computers and digital processing systems: multicomput

Computer network managing

Computer network monitoring

C709S218000

Reexamination Certificate

active

06850975

ABSTRACT:
A web site system that dynamically generates web pages for a user includes a monitoring system. The monitoring system stores a copy of the dynamically generated web page and displays the copy of the web page to a web site representative on request. This permits the representative to make a more accurate analysis of a user's problem or question, thereby improving customer support.

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