Web integrated interactive voice response

Details Web integrated interactive voice response Web integrated interactive voice response

2005-04-26

2005-04-26

Woo, Stellla (Department: 2643)

Telephonic communications

Telephone line or system combined with diverse electrical...

Having transmission of a digital message signal over a...

C379S090010, C379S088170, C370S352000

Reexamination Certificate

active

06885737

ABSTRACT:
Web integrated interactive voice response systems include a server adapted to check for accessibility of a network connection associated with a calling party, and a graphical user interface system adapted to provide a plurality of menus in a graphical format to the calling party over a network connection.

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“Instant Messaging” notation made on Information Disclosure Statement submitted in conjunction with this document.

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