Electrical computers and digital processing systems: multicomput – Distributed data processing – Client/server
Reexamination Certificate
2002-10-23
2010-06-15
Flynn, Nathan (Department: 2454)
Electrical computers and digital processing systems: multicomput
Distributed data processing
Client/server
C709S204000, C715S709000
Reexamination Certificate
active
07739329
ABSTRACT:
A method and apparatus for providing agent assistance to a client visiting a website of an organization. The method includes the steps of collecting contact information about the visit to the website by the client and connecting the client with an agent of the organization when the collected contact information exceeds a predetermined criterion.
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Aspect Software, Inc.
Flynn Nathan
Husch Blackwell Sanders Welsh & Katz
Joo Joshua
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