Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Product or service warranty
Reexamination Certificate
2011-06-28
2011-06-28
Borlinghaus, Jason M (Department: 3693)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Product or service warranty
Reexamination Certificate
active
07970711
ABSTRACT:
A warranty management data processing system, method, and computer program are provided for determining relationships of data associated with warranty claims. Warranty data for a plurality of products is received and stored, and warranty service providers file repair/replace warranty claims against the warranties for the corresponding products. The repair/replace warranty claims are processed and repair/replace claims data is generated. The stored warranty data and the repair/replace claims data are analyzed, and a graphical representation of a distribution of the repair/replace claims data for one of the warranty service providers is generated.
REFERENCES:
patent: 5245554 (1993-09-01), Tsuyama et al.
patent: 2005/0015273 (2005-01-01), Iyer
patent: 2006/0069581 (2006-03-01), Chien et al.
Taylor, John Keenan & Cichow, Cheryl. Statistical Techniques for Data Analysis. 2nd Edition. CRC Press. 2004. pp. 23-27, 30-32 and 210-212.
Cunha Eduardo Alves da
Töyrylä Ilkka
Accenture Global Services GmbH
Borlinghaus Jason M
Finnegan Henderson Farabow Garrett & Dunner LLP
LandOfFree
Warranty management system and method does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Warranty management system and method, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Warranty management system and method will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-2699180