VOP (voice over packet) automatic call distribution

Details VOP (voice over packet) automatic call distribution VOP (voice over packet) automatic call distribution

2011-08-16

2011-08-16

Wu, Daniel (Department: 2612)

Multiplex communications

Pathfinding or routing

Combined circuit switching and packet switching

C379S207130, C370S351000

Reexamination Certificate

active

08000317

ABSTRACT:
A system for automatically routing calls in a voice-over-packet (VOP) environment at a customer's premises without using a private branch exchange (PBX) is provided. One embodiment of the system includes a VOP-signal monitoring component that can monitor an incoming packet-based data stream to identify VOP data that is associated with one or more voice communications, a packet-identification component that can identify packets that make up a communications stream, a destination-determination component that can identify a first target device that should receive the packets identified to make up the communications stream; and a routing component that can direct the packets to the first target device.

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