Voice response service apparatus

Details Voice response service apparatus Voice response service apparatus

1997-07-28

1999-09-07

Weaver, Scott

Telephonic communications

Audio message storage, retrieval, or synthesis

Voice message synthesis

379 8806, 704258, H04M 164

Patent

active

059498544

ABSTRACT:
A voice response service apparatus interacting with users through voice responses. An attribute storage stores an age of each user. A voice volume controller sets a volume level of a voice response for a user to a level corresponding to the user's age, as stored in the attribute storage. A voice synthesizer synthesizes voices for the voice responses at the volume level set by the voice volume controller. A sex of the user can also be stored and used by a tone controller to select a tone of the voice responses for the user from among a male voice and a female voice based on the user's sex. The voice synthesizer then synthesizes voices with the tone selected by the tone controller.

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