Voice processing system

Telephonic communications – Audio message storage – retrieval – or synthesis – Interaction with an external nontelephone network

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Details

379 8818, H04M 164

Patent

active

059636181

ABSTRACT:
A method of providing a voice mail service is disclosed using a voice processing system having a communications link to one or more voice mail systems. A voice message for a subscriber to said one or more voice mail systems is received at said voice processing system, which prompts a determination as to the voice mail system on which said subscriber has a voice mailbox. The voice message is the transmitted to the voice mail system on which said subscriber has a voice mailbox. In the preferred embodiment, the communications link forms part of the Internet, and received messages are processed independently by two separate voice processing systems to provide redundancy.

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