Voice over IP method for developing interactive voice...

Details Voice over IP method for developing interactive voice... Voice over IP method for developing interactive voice...

2006-07-04

2006-07-04

Escalante, Ovidio (Department: 2645)

Telephonic communications

Audio message storage, retrieval, or synthesis

Voice message synthesis

C379S088170, C379S201120, C370S356000

Reexamination Certificate

active

07072451

ABSTRACT:
A personal Interactive Voice Response (IVR) system includes a plurality of IVR servers communicating personal IVR service node information in a network and a plurality of personal IVR service node clients coupled to the plurality of IVR servers communicating the personal IVR service node information. The plurality of personal IVR service node clients have a client-server relationship with the plurality of IVR servers. The personal IVR system further includes facilities for managing transmission of the personal IVR service node information using a Voice over Internet Protocol (VoIP) technology.

REFERENCES:
patent: 6647111 (2003-11-01), Bjornberg et al.
patent: 6834100 (2004-12-01), Reynolds
patent: 6876727 (2005-04-01), Reynolds
patent: 2003/0043842 (2003-03-01), Tran

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