Voice over IP method for developing interactive voice...

Telephonic communications – Audio message storage – retrieval – or synthesis – Interacting voice message systems

Reexamination Certificate

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C370S352000, C370S353000, C370S354000, C370S355000, C370S356000, C379S088040, C379S088130, C379S088170, C379S201030, C379S201050, C455S414100, C704S270000, C704S270100

Reexamination Certificate

active

07970110

ABSTRACT:
A personal Interactive Voice Response (IVR) system includes a plurality of IVR servers communicating personal IVR service node information in a network and a plurality of personal IVR service node clients coupled to the plurality of IVR servers communicating the personal IVR service node information. The plurality of personal IVR service node clients have a client-server relationship with the plurality of IVR servers. The personal IVR system further includes facilities for managing transmission of the personal IVR service node information using a Voice over Internet Protocol (VoIP) technology.

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