Voice of the customer acquistion system

Details Voice of the customer acquistion system Voice of the customer acquistion system

1993-07-09

1994-11-29

Pendegrass, Joan H.

Photocopying

Contact printing

Light boxes

358296, 379100, 395114, G03G 1500

Patent

active

053694694

ABSTRACT:
A method of receiving and processing verbal input from a user of a printing machine having at least, a voice input activator, a voice receiver, an output signal connected to a communications medium, and an output receiving station remote from the machine is provided. The method includes the steps of: energizing the input activator, speaking into the voice receiver, receiving the verbal input at the machine, converting the verbal input to a transmittable signal, automatically connecting and transmitting the transmittable signal to the communications medium upon energizing the input activator, receiving the signal at the remote station, processing the information received at the remote station, and deenergizing the input activator.

REFERENCES:
patent: 3882305 (1975-05-01), Johnstone
patent: 4186299 (1980-01-01), Batchelor
patent: 4464044 (1984-08-01), Matsuyama
patent: 4478509 (1984-10-01), Daughton et al.
patent: 4536079 (1985-08-01), Lippolis et al.
patent: 4639918 (1987-01-01), Linkowski
patent: 5057866 (1991-10-01), Hill, Jr. et al.
patent: 5187591 (1993-02-01), Gay et al.
patent: 5216461 (1993-06-01), Maekawa et al.
patent: 5289532 (1994-02-01), Ishikawa et al.

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