Voice message recall

Details Voice message recall Voice message recall

2006-03-31

2011-10-04

Gauthier, Gerald (Department: 2614)

Telephonic communications

Audio message storage, retrieval, or synthesis

Message management

C340S007520, C340S007570, C369S029010, C370S352000, C379S088180, C379S088210, C379S088230, C379S093180, C379S142060, C455S412200

Reexamination Certificate

active

08031843

ABSTRACT:
A system and method for canceling a message sent to a recipient prior to retrieval by the recipient. A telephone call is received by a network from a calling party who desires to cancel a message left for a recipient through an earlier call from the calling party to the recipient after termination of the earlier call. By mapping the calling party's automatic number identifier (ANI) with at least one call record, a voice mailbox of the recipient may be accessed to determine whether the message has been retrieved by the recipient. If the message is still pending, the calling party is provided with the option to cancel the message. Alternatively, the calling party provides the telephone number from where the earlier call originated to a network server, which looks up the ANI of the originating number and then maps the ANI of that number with the at least one call record to enable the cancellation procedure.

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