Voice dictation consulting system and method

Details Voice dictation consulting system and method Voice dictation consulting system and method

1996-02-23

1997-12-30

Tsang, Fan

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379201, 379214, H04M 164

Patent

active

057039372

ABSTRACT:
A voice processing system and method whereby communication can be established between two parties without direct, personal contact between the two. It is a system whereby a caller receives a reply to a question or problem even though the parties are unable to directly contact one another and are not part of the same dedicated telephone system. This is accomplished by receiving the call, recording the inquiry and giving the caller an identification number. The other party will access the recorded call, record a reply to such call and the system will store the response so as to be accessible by the initial caller upon use of the assigned identification number.

REFERENCES:
patent: 4602129 (1986-07-01), Matthews
patent: 5355406 (1994-10-01), Chemicnski et al.
"Introducing VMX works", VMX Inc., pp. 1-6, Apr. 1990.

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