Voice/data transfer method and apparatus utilizing an alternate

Details Voice/data transfer method and apparatus utilizing an alternate Voice/data transfer method and apparatus utilizing an alternate

1995-02-03

1996-12-24

Zele, Krista M.

Telephonic communications

Audio message storage, retrieval, or synthesis

H04M 350

Patent

active

055880452

ABSTRACT:
The reliability of call transfer in a PBX can be improved by verifying the availability of a destination port before a transfer is attempted. The incoming call is routed to an alternate line after the interrogation occurs. Once the availability of the desired facility is confirmed, the call can be picked up by the destination port.

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