Voice-data telephonic interface control system

Details Voice-data telephonic interface control system Voice-data telephonic interface control system

1991-04-05

1993-06-29

Dwyer, James L.

Telephonic communications

Telephone line or system combined with diverse electrical...

Having transmission of a digital message signal over a...

379 97, 379 92, 379 67, 379 88, H04M 1100, H04M 1110

Patent

active

052241530

ABSTRACT:
In an audio-digital telephone interface system, selective operation prompts a caller with oral instructions to provide: digital control signals, digital data signals (numeric) or audio signals. Inbound and outbound operations are involved and inbound callers are qualified as by automatic number identification (ANI) signals and consumable key operation. A data cell is loaded in accordance with an operating program and the resulting data packet is flagged depending on the presence of audio signals. Data packets are returned to storage, as for subsequent addressing to call up, as to process or cue a caller. The illustrative format receives and organizes order data for goods or services or to isolate a subset or a sub-subset of callers.

REFERENCES:
patent: 4320256 (1982-03-01), Freeman
patent: 4645873 (1987-02-01), Chomet
patent: 4797911 (1989-01-01), Szlam et al.
patent: 4894857 (1990-01-01), Szlam et al.

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