Voice controlled business scheduling system and method

Details Voice controlled business scheduling system and method Voice controlled business scheduling system and method

2007-04-03

2007-04-03

Tsang, Fan (Department: 2614)

Telephonic communications

Telephone line or system combined with diverse electrical...

Having transmission of a digital message signal over a...

C379S088040, C379S088180, C379S088230, C379S090010, C379S210010, C709S218000, C715S252000, C715S727000

Reexamination Certificate

active

10443363

ABSTRACT:
A fully automated, voice controlled business appointment/reservation system is provided. The system has a natural language voice user interface that emulates a live office administrator for appointment/reservation bookkeeping. It includes an efficient availability searching mechanism which enables a telephone user to quickly search and reserve available time slot based on his preference. Other described novel features and implementation improvements include method and system for voice controlled appointment/reservation cancellation, method and system for voice controlled appointment/reservation waiting list, method and system for new user service sign-up and account creation, method and system enabling sequential selective dialing of a telephone user list by voice command, and method and system for scheduling data administration by voice commands.

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