Telephonic communications – Audio message storage – retrieval – or synthesis – Multilingual system or operation
Patent
1993-09-21
1996-05-14
Brown, Thomas W.
Telephonic communications
Audio message storage, retrieval, or synthesis
Multilingual system or operation
379189, 379199, 381 42, 381 43, G10L 908, H04M 164, H04M 166
Patent
active
055175589
ABSTRACT:
The present invention describes a system and method for enabling a caller to obtain access to services via a telephone network by entering a spoken first character string having a plurality of digits. Preferably, the method includes the steps of prompting the caller to speak the first character string beginning with a first digit and ending with a last digit thereof, recognizing each spoken digit of the first character string using a speaker-independent voice recognition algorithm, and then following entry of the last digit of the first string, initially verifying the caller's identity using a voice verification algorithm. After initial verification, the caller is again prompted to enter a second character string, which must also be recognized before access is effected.
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Brown Thomas W.
Judson David H.
Voice Control Systems, Inc.
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