Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition
Reexamination Certificate
2007-02-13
2007-02-13
Gauthier, Gerald (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Voice activation or recognition
C358S402000, C379S088010, C379S088020, C379S100130, C704S239000, C704S270000, C455S563000
Reexamination Certificate
active
09796946
ABSTRACT:
Embodiments of the invention are directed to automated reception systems that may receive voice information indicating action to be taken by the system. The automated reception system may receive a call and transmit a speech message to the caller identifying actions that the caller may ask the system to take. The caller may verbally select an action for the system to execute. Possible actions may depend upon the system context and information about possible actions may be provided to the caller through dynamically generated messages. The caller may also access voicemail or electronic mail messages using embodiments of the invention. Furthermore, in some embodiments, a caller may be able to control a separate communication session using voice or other commands input during a telephone session.
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Applied Voice & Speech Technologies, Inc.
Gauthier Gerald
Weiser, Esq. Anatoly S.
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