Utilities module for proactive maintenance application

Details Utilities module for proactive maintenance application Utilities module for proactive maintenance application

2006-04-11

2006-04-11

Tran, Quoc (Department: 2643)

Telephonic communications

Diagnostic testing, malfunction indication, or electrical...

Of centralized switching system

C379S009000, C379S009030, C379S009040, C379S015030

Reexamination Certificate

active

07027563

ABSTRACT:
A method of managing proactive maintenance tasks for a communication system. The method includes storing proactive maintenance tasks and searching the tasks using at least one search criteria. Deletion of a proactive maintenance tasks is permitted if the proactive maintenance task has not been sent to a technician dispatch module which dispatches proactive maintenance tasks to technicians. Exclusion of proactive maintenance tasks is permitted if the proactive maintenance task has been sent to the technician dispatch module.

REFERENCES:
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patent: 6353902 (2002-03-01), Kulatunge et al.
patent: 6446123 (2002-09-01), Ballantine et al.
patent: 6614882 (2003-09-01), Beamon et al.
patent: 6845148 (2005-01-01), Beamon

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