Using messages to extend CRM functionality

Details Using messages to extend CRM functionality Using messages to extend CRM functionality

2005-11-30

2010-02-23

Ho, Andy (Department: 2194)

Electrical computers and digital processing systems: interprogra

Interprogram communication using message

C719S328000, C719S330000

Reexamination Certificate

active

07669205

ABSTRACT:
A method of extending the functionality of an API in a CRM program and system to implement the method is disclosed. The method may allow a user to use request and response messages to be communicated with a single interface that may be exposed as a CRM web service module to create new business logic and operations by extending previously defined classes.

REFERENCES:
patent: 2002/0133392 (2002-09-01), Angel et al.
patent: 2004/0158455 (2004-08-01), Spivack et al.
patent: 2004/0194112 (2004-09-01), Whittenberger et al.
patent: 2005/0027575 (2005-02-01), Amitabh et al.
patent: 2005/0114159 (2005-05-01), Ozugur et al.
patent: 2005/0204359 (2005-09-01), Beunings et al.
patent: 2006/0150200 (2006-07-01), Cohen et al.
International Search Report for PCT/US06/26008 mailed Jan. 10, 2007.
Written Opinion for PCT/US06/26008 mailed Jan. 10, 2007.

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