Data processing: presentation processing of document – operator i – Operator interface – Help presentation
Reexamination Certificate
2005-01-18
2005-01-18
Bautista, X. L. (Department: 2179)
Data processing: presentation processing of document, operator i
Operator interface
Help presentation
C715S705000, C715S714000, C715S738000, C715S848000, C715S968000, C707S793000
Reexamination Certificate
active
06845486
ABSTRACT:
User support method and user support apparatus for facilitating a user to find desired information from an enormous size of Web sites in a user friendly manner so as to make efficient use thereof. A front processor functions at a level of interface with a user. A middle processor processes and stores information to be supplied to the user via the front processor. The front processor stores object data which describe a virtual three-dimensional space containing a plurality of virtual rooms, which respectively correspond to different concepts, and a specialized agent which performs a service related to the concept corresponding to each of the rooms. When the service is requested by the user, the specialized agent asks the middle processor about information necessary for providing the service.
REFERENCES:
patent: 6032129 (2000-02-01), Greef et al.
patent: 6256043 (2001-07-01), Aho et al.
patent: 6369811 (2002-04-01), Graham et al.
patent: 6401122 (2002-06-01), Matsui et al.
patent: 6466975 (2002-10-01), Sterling
patent: 6489968 (2002-12-01), Ortega et al.
patent: 6572662 (2003-06-01), Manohar et al.
patent: 6604681 (2003-08-01), Burke et al.
Jennifer Rowley, Shopping bots: Intelligent shopper or virtual department store?, 2000, International Journal of Retail & Distribution Management, v28 n7 p. 297-306.*
M. Sakaguchi et al, “A shopping assistant agent for Web-shops”, Aug. 1999, Internet Applications IEEE Workshop, pp. 30 37.*
Rochelle Garner, “Mall-ing it over”, Jun. 1994, PC Week, v11, n22, p. A9(1).*
“7th Level and Net Perceptions in Major New Technology Pact.” Jul. 1998, Business Wire, p7171026.*
Richard Shulman, “Internet opportunities”, Dec 1996, Supermarket Business, v51, n12, p. 29(2).*
Ellis Booker, “Retailer wary of electronic commerce”, Oct. 1994, Computerworld, v28, n43, p. 20(1).*
Emmet Davis et al, “Towards a Theory for a Sociable Software Architecture”, 1998, American Association for Artificial Intelligence, p. 27-34.*
J. Ben Schafer, “Recommender Systems in E-Commerce”, 1999, Department of Computer Science and Engineering University of Minnesota, p. 158166.*
“Fingers that shop around Retailing faces an upheaval caused by ‘intelligent agents’ on the Internet, writes Vanessa Houlder”, Sep. 1996, Financial Times London Edition, p. 14.*
Joanie Wexler, “AT&T virtual mall to open doors”, Jun. 1995, Network World, v12 n23 p. 17,20.*
“Cozone.com and Artificial Life Provide Virtual Sales Reps for Web Site Visitors”, Dec. 1999, PR Newswire.*
Katia Sycara et al, “Coordination Of Multiple Intelligent Software Agents”, 1996, International Journal of Cooperative Information Systems, v5 n2-3 p. 181-211.
Hazui Takashi
Ikeda Mutsumi
Kondo Manabu
Yamada Teruhiro
Bautista X. L.
Sanyo Electric Co,. Ltd.
LandOfFree
User support method and user support apparatus does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with User support method and user support apparatus, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and User support method and user support apparatus will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3417050