User interface for alerts

Data processing: presentation processing of document – operator i – Operator interface – Computer supported collaborative work between plural users

Reexamination Certificate

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Details

C715S707000, C715S714000, C715S751000, C715S772000

Reexamination Certificate

active

10366674

ABSTRACT:
Various implementations of the present invention provide systems and methods for interactive scripting in a distributed computing system. One implementation provides a method for displaying alert information on a display device. In this implementation, the method includes displaying work information in a work area of the display device, wherein the work information relates to an interactive session between a user and a specified person. The method further includes displaying alert information in a reserved area of the display device, wherein the alert information relates to a business-relevant situation for the interactive session between the user and the specified person. The reserved area of the display device is located in proximity to the work area of the display device and is persistently viewable by the user while the user is working in the work area.

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SAP Aktiengesellschaft, “Broadcast Messaging,” CRM 4.0, SP01, Jul. 2003, 3 pgs.

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