User interface adapted for performing a remote inspection of...

Details User interface adapted for performing a remote inspection of... User interface adapted for performing a remote inspection of...

2006-08-01

2006-08-01

Raymond, Edward (Department: 2857)

Data processing: measuring, calibrating, or testing

Measurement system

Performance or efficiency evaluation

C700S038000

Reexamination Certificate

active

07085679

ABSTRACT:
A method and apparatus are disclosed for performing an evaluation of the quality of performance of a service involving a person at a remote facility. The method comprises providing a user interface; viewing, on the user interface, a moving video representative of a station showing the person; and using a tool displayed on the user interface, the tool for collecting data regarding the quality of performance of a service in accordance with the video.

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Computerized Monitoring Services / Remote Watchmen http://www.cmsn.com/services—new—remotevideo.html (Available since at least: Feb. 10, 2004).

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