Telephonic communications – Special services – Anonymous party
Patent
1994-02-25
1998-11-10
Kriess, Kevin A.
Telephonic communications
Special services
Anonymous party
379457, G06F 1134
Patent
active
058357700
ABSTRACT:
A user inquiry facility and method are described for use in a computerized data processing system which provides for monitoring of conversations or information transmission between a user of the data processing system, during the execution of the user's program, and a communication partner (which could include a database or other facility) associated with the data processing system. Task progress tracing information is selected from the conversations and stored. The stored information is updated to keep it current with the progress of the task of the user's program. An instruction is provided by the facility or method which, when activated, by the user selects task progress tracing information from the stored information and after formatting it for readability is transmitted to the user-s display or terminal. The inquiry facility is independent of the successful operation of the user's program so that it can feedback information to the user about any failure in the program or in any communication paths used for the conversations.
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Shum Peter K. L.
Tai Dean
Yan Kevin
Chavis John Q.
International Business Machines - Corporation
Johnson, Esq. Prentiss W.
Kriess Kevin A.
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