User device-independent transaction model

Details User device-independent transaction model User device-independent transaction model

1996-12-05

2000-06-13

Zele, Krista

Telephonic communications

Audio message storage, retrieval, or synthesis

Multimedia system

379 8816, 379 8818, 379 8822, 379 9315, H04M 164, H04M 1180

Patent

active

060758430

ABSTRACT:
A transaction model compartmentalizing generic ("user device-independent") information into transactions between a system and a user. Navigation of a series of these transactions enables the system and the user to exchange information in an organized and logical fashion. Each transaction is represented by a user device-independent transaction template which, when executed, enables a predefined exchange of information between the system and the user in user device-independent form. System functions, such as decision branch control, calculation steps and/or data retrieval are interlaced as required between transaction templates and process information so as to further facilitate the information exchange between the system and user in a user device-independent environment. User device templates are then associated with each transaction template. By scripting and conditioning the device-independent information exchange in the transaction template to take place in various device-dependent forms (i.e. compatible with the particular formats and/or media supported by the user's terminal type), these user device templates enable multiple diverse types of user terminal devices to exchange information via the same transaction template.

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